FOSSORIAL PRIVACY POLICY

Last Updated: July 23rd, 2025

Fossorial Inc. (“Fossorial,” “we,” “us,” or “our”) has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.

1. Applicability of this Privacy Policy

We provide self-hosted tools that let you securely share internal websites and applications over the internet without opening ports or setting up a VPN (the “Services”). This Privacy Policy applies to personal information that we collect in connection with the Services, our website(s), and any other products and/or services operated by us that link to this Privacy Policy.

If you are an enterprise customer of Fossorial, this Privacy Policy does not apply to personal information or other data and information that we process on your behalf as your service provider. Our processing of such data in our capacity as a service provider shall instead be governed by the terms and conditions of the separate customer agreement or terms of service that you have agreed to with Fossorial.

2. Personal information we collect

Information you provide to us:

  • Account information: When you create an account to use the Services, we collect information such as your email address, password, and other similar account registration information.
  • Business contact information: If you are a representative of one of our actual or prospective customers, suppliers or business partners, we may collect personal information about you (such as your name, work email, place of work, role, and other contact details) when entering into an agreement with your company or otherwise the during the course of our relationship with your company.
  • Payment information needed to complete your transactions with us, including name, payment card information, and billing information. This information is processed by our payment service provider(s), which may handle your payment information in accordance with its or their own privacy policy(ies). We do not have access to your full payment card information.
  • Feedback or correspondence, such as information you provide when you contact us with questions, surveys, feedback, reviews, or otherwise correspond with us online.
  • Usage information, such as information about how you use the Services and interact with us.
  • Marketing information, such as your preferences for receiving communications about our activities, services, and publications, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Information we obtain from third parties: We may obtain your personal information from other third parties, such as marketing partners and publicly-available sources. In addition, we may maintain pages on social media platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information.

Automatic data collection: We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services. This applies to visitors of our websites and may include:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area.
  • Online activity data, including pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths, and whether you have opened our marketing emails or clicked links within them. We may use third party tools to assist with capturing this data.
  • Email Open/Click Information: We may collect information on when you open emails or click links that we send to you.

We may use the following tools for automatic data collection:

  • Cookies, text files that websites store on a visitor’s device to identify the visitor’s browser.
  • Local storage technologies, like HTML5, that store larger amounts of data.
  • Web beacons, also known as pixel tags or clear GIFs.

3. How we use your personal information

  • To operate our Services, including:
    • Providing information about our Services.
    • Communicating with you about our Services.
    • Responding to your requests and feedback.
  • To improve, monitor, personalize, and protect our Services, which includes:
    • Protecting security.
    • Preventing and detecting security threats, fraud or other malicious activities.
  • Marketing and advertising: We may send you direct marketing communications as permitted by law.
  • For research and development: We may use data to analyze and improve our Services.
  • Compliance and protection: To comply with legal obligations and protect rights and property.

4. How we share your personal information

  • Service providers: We may share your personal information with third party companies and individuals that provide services on our behalf.
  • Authorities and others: We may disclose your personal information to law enforcement and government authorities.
  • Business transfers: We may sell or transfer our business or assets, including personal information.
  • Affiliates: We may share personal information with our affiliates.

5. Your choices

  • Access or update your information: You may review and update certain personal information in your account profile.
  • Opt out of marketing communications: You may opt out of marketing-related communications.
  • Opt out of online tracking: You can block cookies and privacy settings in your browser.

6. Data retention

We may retain your personal information for as long as it is reasonably needed to maintain our relationship and provide you with our Services.

7. Other sites, mobile applications and services

Our Services may contain links to websites and online services operated by third parties. We do not control these third parties and are not responsible for their actions.

8. Security practices

We use reasonable measures to protect against unauthorized access and misuse of personal information. However, we cannot guarantee the security of personal information.

9. Children

Our Services are not intended for children, and we do not collect personal information from them.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time and will notify you of material changes.

11. How to contact us

If you have any questions or concerns, you can reach us by email at privacy@pangolin.net